The Strategic Evolution of India's GCCs: Transitioning from Captive Cost Centers to Innovation Hubs and Global Product Ownership

This transcript explores the transformation of India's GCCs from execution-focused captive centers to strategic innovation hubs with increasing product ownership. Over 45-50% of GCCs now own end-to-end product execution, supported by rising leadership presence and strong talent depth. GCCs are gaining control over roadmaps, prioritization, and design, particularly in full-stack development, cloud, and cybersecurity. AI adoption is significantly improving productivity in select organizations, while decision-making remains partially shared with headquarters in sensitive areas, positioning GCCs as central contributors to global product innovation over the next decade.