India Telecom OSS/BSS Modernization: Assessing Transformation Progress and the Persistent Monetization Gap
Analyzes OSS/BSS modernization in Indian telecom, highlighting slow progress, monetization gaps, hyperscaler influence, and limited shift beyond connectivity toward platform and API-driven revenue models.
This transcript evaluates the state of OSS/BSS modernization in Indian telecom, where progress remains partial and monetization capabilities are still nascent. While telcos retain control over customer relationships due to licensing and infrastructure ownership, hyperscalers are increasingly shaping the software and cloud layers.
Most OSS/BSS systems remain focused on fulfillment and assurance rather than revenue generation, limiting monetization of data and APIs. Cloud adoption is rising but often inefficient, while organizational inertia slows transformation.
Future value is expected to shift toward API monetization and platform-based service models beyond core connectivity.