Assessing The Strategic Shift: Progress In Indian Telco OSS/BSS Modernization And The Monetization Gap

This transcript evaluates the state of OSS/BSS modernization in Indian telecom, where progress remains partial and monetization capabilities are still nascent. While telcos retain control over customer relationships due to licensing and infrastructure ownership, hyperscalers are increasingly shaping the software and cloud layers. Most OSS/BSS systems remain focused on fulfillment and assurance rather than revenue generation, limiting monetization of data and APIs. Cloud adoption is rising but often inefficient, while organizational inertia slows transformation. Future value is expected to shift toward API monetization and platform-based service models beyond core connectivity.