Analyzes the evolution of India GCCs, highlighting the shift toward product ownership, growing leadership presence, increased AI-driven productivity, and transition from execution centers to global innovation hubs.
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This transcript explores the transformation of India’s GCCs from execution-focused captive centers to strategic innovation hubs with increasing product ownership. Over 45–50% of GCCs now own end-to-end product execution, supported by rising leadership presence and strong talent depth. GCCs are gaining control over roadmaps, prioritization, and design, particularly in full-stack development, cloud, and cybersecurity. AI adoption is significantly improving productivity in select organizations, while decision-making remains partially shared with headquarters in sensitive areas, positioning GCCs as central contributors to global product innovation over the next decade.
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